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Privacy Policy

Body Physics Fitness

Last Updated: November 2024

1. Introduction

Body Physics Fitness ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our personal training and martial arts academy services, including our website and mobile applications.

2. Information We Collect

Personal Information

We collect personal information you provide directly to us, including:

    •    Name, email address, phone number

    •    Mailing address and billing information

    •    Account credentials (username and password)

    •    Appointment and scheduling information

    •    Payment and transaction details

    •    Communication preferences (SMS and push notifications)

Automatically Collected Information

When you access our services, we may automatically collect certain information about your device and usage, including IP address, browser type, device identifiers, and usage patterns.

3. How We Use Your Information

We use the information we collect to:

    •    Provide, maintain, and improve our services

    •    Process your transactions and manage your appointments

    •    Send you appointment confirmations, reminders, and schedule updates

    •    Respond to your inquiries and provide customer support

    •    Detect, prevent, and address technical issues and fraud

    •    Comply with legal obligations and enforce our terms of service

4. SMS Communication

We offer SMS communications for appointment reminders and account notifications, requiring your optional consent during signup.

SMS Notifications

Appointment confirmations, schedule changes, and important account notifications. Typical frequency is 4-8 messages per month; actual frequency may vary based on appointment activity.

You may opt in or out of SMS communications at any time. Standard message and data rates may apply. To opt out, reply STOP to any message or update your preferences in your account settings. For help, reply HELP or contact us at 856-220-0873 or jbompensa@hotmail.com.

For complete SMS terms, see our SMS Terms & Conditions.

5. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:

    •    Service Providers: With third-party vendors who perform services on our behalf (e.g., payment processing, SMS delivery via Twilio)

    •    Legal Requirements: When required by law or to protect our rights and safety

    •    Business Transfers: In connection with a merger, sale, or transfer of company assets

    •    With Your Consent: When you explicitly authorize us to share your information

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

You have the right to:

    •    Access, update, or delete your personal information

    •    Opt out of marketing communications at any time

    •    Control your SMS and push notification preferences

    •    Request a copy of your data

    •    Withdraw consent where we rely on consent to process your information

To exercise these rights, please contact us using the information in the "Contact Us" section below.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

9. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Body Physics Fitness

Phone: 856-220-0873

Email: jbompensa@hotmail.com

12. Related Policies

For information about our SMS messaging practices, please review our SMS Terms & Conditions below.

SMS Terms & Conditions – Body Physics Fitness

By opting in to SMS messages from Body Physics Fitness, you agree to the following terms:

1. Program Description

Body Physics Fitness sends SMS notifications including appointment reminders, schedule updates, account alerts, and other service-related communications. You may opt in during signup and manage your preferences at any time in your account settings.

2. Message Frequency

Typical message frequency is 4-8 messages per month. However, actual frequency may vary based on the number of appointments scheduled and any changes to appointment times or scheduling updates.

3. Opt-Out

You may opt out at any time by texting STOP. You will receive one final confirmation message.

4. Help

Text HELP for help, or contact us at:

856-220-0873 (tel:856-220-0873)

mailto: jbompensa@hotmail.com

5. Costs

Message & data rates may apply.

6. Eligibility

You must be at least 18 and own or control the mobile phone number used to opt in.

7. Privacy

Your phone number will not be sold or shared with third parties. Please review our full Privacy Policy.